Cancellation policy
UPDATE: Looking for JazzMAD? We’ve got a new name! Jazz Music & Dance Co. is now LearnToSwingDance.com
- Due to administrative costs and the small capacity of our events, all bookings are non-refundable.
- For Courses:
- If you cancel your full course booking more than 48 hours before the first class of the course, we can give you the full course cost as a credit on your account to use for a future course.
- No-shows and cancellations with less than 48 hours notice will not be refunded and no credit given.
- Please note, there are no refunds for missed classes in any course booked, and you cannot take an alternative class to make up for one you missed. Missed classes are forfeited. Please only book onto a short course if you can attend all the classes.
- For Classes, Workshops & Events:
- If you cancel your booking more than 48 hours before the class or event, we can give you the balance as a credit to your account or in your name to use for a future activity.
- No-shows and cancellations with less than 48 hours notice will not be refunded and no credit given. Missed classes are forfeited.
- EventBrite Bookings: If you book through EventBrite, the EventBrite booking fee is non-refundable in all cases. If you wish to cancel a booking made in EventBrite please do so in EventBrite.
- Website/Momence Bookings: If you wish to cancel a booking you made through our website (our booking system is Momence), please login to your account to cancel.
- If you can’t make it to your booking, please cancel with us as soon as possible, so your place can be made available to someone else.
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